Hotel Casa San Agustin Cartagena | Cartagena ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Centro Calle De La Universidad No.36-44, Cartagena, Colombia, 1300

Hotel Casa San Agustin, a luxurious 5-star boutique hotel, features a unique design centered around a 300-year-old aqueduct, complemented by an elegantly decorated indoor pool and a solarium. Guests can savor fine dining at Alma restaurant and enjoy a free cooked-to-order breakfast. The hotel is set in the historic center, surrounded by colonial architecture.

Rooms & Amenities

The rooms in Hotel Casa San Agustin are spacious and richly decorated, featuring 24-hour room service, premium bedding, iPod docking stations, and LCD TVs. Many rooms offer lovely views of the internal garden or the charming old streets, with some including balconies or terraces. A well-attended spread of freshly baked pastries and other breakfast offerings are available to start the day.

Dining & Nearby Options

Alma restaurant serves traditional Colombian cuisine with a menu featuring dishes such as eggs Benedict and seafood delicacies. Dining options include indoor seating or alfresco meals with a garden view. Numerous bars and restaurants are also within a short walking distance.

Leisure & Wellness

Leisure facilities at Hotel Casa San Agustin include a charming L-shaped pool crafted under the historic aqueduct, as well as a rooftop solarium. The Aurum Spa offers a range of treatments, including a hammam and various body scrubs. Guests may also use complimentary bikes to explore the city.

Location & Transportation

This Cartagena hotel is conveniently located near prominent cultural attractions like the Walled City of Cartagena and the Gold Museum. Rafæl Núñez International Airport is a 20-minute drive away, with public transportation options including bus stops and moto-taxis nearby. The property provides a roundtrip airport shuttle service at an additional charge.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

410 sq. feet

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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King Suite

Max:

2 persons

650 sq. feet

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Junior Suite

Max:

2 persons

855 sq. feet

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Cartagena 3.4 mi

Airports

Rafael Nunez International (CTG) 3.5 mi

Ernesto Cortissoz International (BAQ) 81.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Very nice Culinary Experience

The food at Alma was excellent! We enjoyed fantastic breakfasts with a mimosa bar, and our dinners were divine, especially the seafood dishes. Eating inside with the lovely ambiance really enhanced our meals.

Joseph22. USA, 2024-05-01Read full review on

Amazing Spa Retreat

Our visit to the Aurum Spa was a highlight of our trip. The atmosphere was tranquil, and the therapists were incredibly skilled. I especially loved the Hammam ritual, which was a unique and rejuvenating experience.

Thomas88. Canada, 2024-06-15Read full review on

Luxurious Accommodations

We stayed in the King suite with a private pool, and it felt like a romantic haven. The decor was beautifully done and the amenities were great. The large balcony was perfect for enjoying evening cocktails.

Peter42. Australia, 2024-07-20Read full review on

Relaxing Atmosphere

Each evening, we enjoyed live music in the courtyard, which added a special touch to our stay. It created a good ambiance, making our time spent there nice and more enjoyable.

Lee99. UK, 2024-08-30Read full review on

What’s included

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Security
Elevator
Smoke detectors
Fire extinguishers

Services

Airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Solarium
Turkish bath
Steam room
Jacuzzi
Back massage
Full body massage

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Media

Flat-screen TV
AM/FM alarm clock

Location

Centro Calle De La Universidad No.36-44, Cartagena, Colombia, 1300

Map view

street view

Centro Calle De La Universidad No.36-44, Cartagena, Colombia, 1300

City landmarks

Castle

Castillo de San Felipe de Barajas

1.1 mi

Av. Pedro de Heredia y Venezuela

La India Catalina

2200 ft

Cartagena

Walls of Cartagena

3000 ft

Cl. 32 #821

Cartagena's Pegasos's Wharf

2000 ft

Church

Plaza Santo Domingo

2100 ft

Beach

Las Bovedas

2200 ft

Square

Holy Trinity Square

3300 ft

Carrera 18 - Carrera 18A - Costado Castillo San Felipe de Barajas

Los Zapatos Viejos

1.1 mi

Events

Cartagena de Indias Convention CEnter

2100 ft

Parks

Marina Park

2800 ft

Church

Ermita Del Cabrero

1.4 mi

Museums

Museo Naval Del Caribe

2500 ft

Museums

Rafael Nunez Museum and House

2.7 mi

Nearby

Cl. 34 #481

Walled City of Cartagena

1100 ft

Church

Sanctuary of Saint Peter Claver

1800 ft

Museums

Museo Historico de Cartagena de Indias

1500 ft

Square

Plaza de la Aduana

1400 ft

Carrera 7 No 32-10

The Coches Square

1000 ft

Museums

Museo del Oro Zenu

1400 ft

Events

Marques Valdehoyos House

1500 ft

Boca del Puente

Clock Tower Monument

1100 ft

Parks

Plaza Bolivar

1400 ft

Cartagena

Church of Santo Domingo

1400 ft

Square

Plaza Fernandez de Madrid

1100 ft

Square

Plaza de San Diego

1700 ft

Plaza de Santo Domingo

La Gorda Gertrudis

1100 ft

Church

Cartagena's Cathedral

1200 ft

Praca dos Coches Centro

Monumento Pedro de Heredia

900 ft

Art object

Monumento a JuanPablo II

800 ft

Museums

Museo de Arte Moderno

1600 ft

Restaurants

Alma Restaurante-Bar

100 ft

Calle de la Universidad No. 36-44 Downtown

Juan Valdez Cafe

100 ft

Calle San Agustin Con Calle de la Universidad Esquina 6-15

Buena Vida Marisqueria y Rooftop

200 ft

Calle del Porvenir Historic Center

Wasabi Restaurant Sushi & Izakaya

300 ft

Calle 36

El Kilo

600 ft

Calle 2da de Badilla #36-51

La Pepita Centro

300 ft

Calle El Porvenir carrera 6 #35-50 Proximo A Universidade De Cartagena Na Cidade Murada

Tabetai Sushi Bar

700 ft

Calle Segunda de Badillo Local 36-63,Centro

Centro Artesano

200 ft

Carrera 6 no. 36-121 Centro Histórico

Zaitun Cartagena

800 ft

Calle De Ayos Calle 35 #34-37 Local 3

La guera Milagrosa

300 ft

Calle del Porvenir Number 35-45 old City

Restaurante Dragon De La Marina

300 ft

Carrera 6 # 35-46 Calle Del Porvenir

Restaurante Mistura

1000 ft

Centro Historico

Reviews and Ratings

Reviews from guests about their experience.

82%

loved their spa retreat and can’t wait to return.

8.2/10

Great

Rooms

8.6

Location

9.2

Service

8.4

Dining

7.4

Chris

United States of America, March 2025

6.8/10

My stay at the hotel was a mixed bag. On one hand, the property was beautiful and the staff truly went above and beyond to accommodate us. Yet, the breakfast service left much to be desired, with long waits and incorrect orders. The location was perfect for exploring the nearby attractions, but I experienced a few issues during my stay that really impacted my overall experience.

Rooms

8.0

I found the room cozy and comfortable, albeit a bit dark. The bed was incredibly comfy with luxurious linens, and fresh orchids added a lovely touch.

Service

6.0

While the staff made a sincere effort, especially Katherine, who was amazing, the breakfast service was chaotic with long waits and wrong orders.

Location

9.0

The hotel's location was fantastic, nestled in the historic district and close to all the vibrant bars and restaurants.

Dining

5.0

Breakfast was disappointing, with a long wait for simple orders and few English-speaking staff to help. I was expecting better options given the hotel's reputation.

Facilities

7.0

The hotel had a charming pool area, but it was small and often in shadow. The sundeck was nice, but didn't offer much space for sunbathing.

Dorothy

United States of America, January 2025

8.2/10

This hotel truly exemplifies luxury and charm, being centrally located in the heart of Cartagena's old city. The rooms are spacious and beautifully decorated, with high ceilings and tasteful decor. The staff is incredibly attentive, ensuring all needs are met during the stay. However, the layout can be confusing, and some rooms might feel a bit dark. The facilities, especially the pool and dining options, are delightful but have limitations that some guests might find inconvenient.

Rooms

7.0

Our duplex suite was spacious but had some dark areas, particularly in the downstairs bedroom where the low ceilings created a cave-like feeling. The upstairs bedroom offered much more light and comfort, but no windows could be a drawback for some.

Service

10.0

The staff was exceptional, always checking if we needed anything and eager to assist with great warmth. They made our experience feel very special.

Location

9.0

The location is excellent, rich in history and charm, making it perfect for exploring the old city of Cartagena. A true gem in the heart of it all.

Dining

9.0

Dining at Alma was a highlight; the breakfast menu was delightful, and the staff greeted us warmly every morning. Dinner options were equally interesting, showcasing local flavors.

Facilities

6.0

While the pool area is picturesque, the seating is limited and often crowded, which may detract from the relaxing experience we're looking for during our stay.

Edith

United States of America, October 2024

7.4/10

My stay at the hotel was a mixed bag. On one hand, the location was central and I loved the luxurious and spacious rooms that offered amazing comfort. Unfortunately, I encountered some significant issues with the service and cleanliness, particularly in the dining area. Despite the beautiful facilities, there were areas that definitely need improvement to match the expectations that luxury hotels typically set.

Rooms

10.0

The rooms were spacious, beautifully decorated, and boasted high ceilings with lovely lounging areas. I truly felt like I was in another world with the elegant design and luxurious amenities, plus the balcony was a fantastic bonus.

Service

6.0

Service was a letdown at times. While some staff members were warm and willing to assist, I experienced delays and unresolved requests that took away from the overall experience.

Location

9.0

The hotel is in a fantastic spot for exploring, centrally located within the Walled City and easily accessible to many attractions.

Dining

5.0

The dining experience left much to be desired; although the ambiance was lovely, the breakfast lacked variety and quality, which was disappointing for a place that touts luxury.

Facilities

7.0

The facilities were impressive, notably the pool area and the beautiful spa, which provided a relaxing atmosphere. However, the lack of attentive service around the pool meant I couldn't fully enjoy it.

Joseph

United States of America, October 2024

9.0/10

Casa San Agustin is an elegant and historic oasis in Cartagena, perfectly located for exploring the area. The staff's attention to detail and genuine hospitality elevate the experience significantly. While the rooms are stunning and comfortable, I did encounter some noise from the street and slight lapses in housekeeping. Overall, I highly recommend this hotel for its beautiful architecture and unforgettable service.

Rooms

8.0

The rooms are unique and beautifully decorated, offering comfortable bedding and incredible amenities. However, the street noise can be disruptive, and I did experience a day where my room wasn't serviced.

Service

10.0

The service was truly outstanding; the staff was thoughtful and attentive, even going above and beyond to recreate a childhood favorite for my boyfriend. They helped us discover gems off the tourist path.

Location

9.0

The location is ideal, right near the vibrant heart of Old Cartagena, making it easy to walk to shops, restaurants, and attractions.

Dining

9.0

Dining at the hotel was a delight, with lovely breakfasts that included a fresh fruit basket and a variety of breads. The dinner options were also excellent.

Facilities

9.0

The facilities, including the stunning pool area lit with candles at night, are beautiful and well-maintained.

Chris

United States of America, September 2024

10.0/10

I had an absolutely wonderful stay at Casa San Agustin, where every detail was expertly crafted for a perfect experience. The hotel is a beautiful blend of historical elegance and modern touches, and the staff went above and beyond to make our visit special, especially during my birthday weekend. The only downside was that sometimes it felt a bit busy, making it slightly hard to find a quiet spot. As a family-friendly hotel, it truly lived up to the expectations, and we would love to return.

Rooms

10.0

The rooms were stunning and comfortable, featuring beautiful furnishings and a pillow menu that catered to every preference.

Service

10.0

The service was exceptional, with staff being incredibly warm and attentive, making every guest feel special. They were especially great with our children.

Location

10.0

The location is perfect, situated in the heart of the city, which made exploring historical sites and dining out incredibly convenient.

Dining

10.0

Dining at Alma was a delightful experience, with every meal being delicious and the staff providing a welcoming atmosphere.

Facilities

10.0

The facilities were top-notch, featuring a lovely spa and private beach that added to our overall relaxation during the stay.